We ships worldwide, however all customers are responsible to get his/her e-liquids, pods, disposable pods into his/her country since e-liquids & vape laws vary from a country to another.
Directly Official Retailers
We are procuring all products directly and only from Official Retailers and directly shipped use drop shipping service. Our headquarters in Montenegro and shipments are completed from Non-European countries. So, all customers must be aware of their local customs laws about purchasing online e-liquids, pods, disposable pods from overseas countries by post before place an order.
Shipping Costs
Shipping cost is always excluded from product price.
Shipping cost varies according to the weight of the order. You can check shipping cost in “cart page” or “checkout page” when you place an order.
Shipping Process Time
Shipments are usually completed within 1-3 business days after payment confirmation. This period may sometimes be delayed (due to delays in product supply).
If we were out of stock at the time of payment for any reason, we offer two solutions;
* Waiting for product to arrive in stock
* Full refund
Shipping Types
Express Mail Service: International Express Mail Service with tracking. It takes around 5-15 business days for arrive to destination country.***
TNT Express: International Express Mail Service with tracking. It takes around 3-8 business days for arrive to destination country.***
FedEx: International Express Mail Service with tracking. It takes around 3-8 business days for arrive to destination country.***
***PLEASE NOTE THAT;
Shipping period begins on the day order is dispatched.
“arrive to destination country” states for entry to destination COUNTRY not to the BUYER. Because we cannot have any information about delivery time for local postal service as well as customs procedures.
vape.hitcigars.com cannot be responsible for long delays at customs. Please reach your customs office for delays caused by customs.
Tracking Number
Tracking numbers can be found in your account and in the shipping confirmation email.
You can also type your tracking number and check your order status from the following link;
HitCigars Vape Club Tracking Page
17Track.net
Taxes & Duties
Please note that; all products come with Excise stickers, proving that taxes (customs duties, VAT, Excise tax) were paid in source country.
Please be aware that your delivery may also be subject to customs duties and taxes, over which we have no control, and which MUST be borne by you.
If the customer refuses to pay taxes or duties for the order and returns it to us, additional fees will be charged within the order amount. Please read Refund Policy for the details.
We are not responsible for paying any duties and taxes involved in the importation of customer’s order into customer country.
All customers must be aware of their local customs laws about purchasing online e-liquids, pods, disposable pods from overseas countries by post before place an order.
Customs Declaration
We don’t declare orders as a “Disposable Pods” or “Vape” on the Customs Declarations, due to customs problem you may experience.
If you want it to be declared your special declare (We can not declare “Disposable Pods” or “Vape”), please add it to the NOTE section in checkout.
If you don’t agree please do not place an order.
All customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
Customs Issue
We cannot be held responsible for customs duties, taxes, seizure, delayed shipments or any further inconveniences caused by local customs for your orders.
All customers must be aware of their local customs laws about purchasing online e-liquids, pods, disposable pods from overseas countries by post before place an order.
Important Note
E-liquids, pods, disposable pods might be ban some countries. We do not take responsibility customs risks for your e-liquids & vape orders.
Please obtain necessary information about local rules for e-liquids, pods, disposable pods before placing your order.